F.A.Q.
You can find our Studio Policy here
Our artists are highly experienced, some with over 15 years in the industry. Most of our artists have very large portfolios of work spanning two decades and have amassed major awards at some of the most prestigious tattoo conventions from around the world. Many of them are frequently invited to sit as judges at some of the industry’s largest tattoo competitions. Others regularly hold seminars where they teach specific styles of tattooing, integrating new techniques, composition, and painting & drawing.
We have an all-star team of experienced tattoo artists specializing in a wide range of tattoo styles, including black and grey realism, colour realism, micro realism, cover-up tattoos, fine line tattoos, traditional, neo-traditional, Asian, and more.
Yes, we specialize in creating custom tattoo designs that are tailored to your preferences and ideas. Our artists will work closely with you to bring your vision to life in a unique and artistic way.
Booking an appointment is easy, just follow the link here and provide some basic information about yourself and what you would like to have tattooed. Once we receive your inquiry our amazing administrative staff will get in touch with you within 48hrs to conduct a short phone consultation to confirm your needs, pair you with the right artist, and book an appointment at a time that is convenient for you. You can also visit our studio in person or contact us via phone or email to schedule an appointment.
During the free design consultation, you’ll meet with one of our talented artists to discuss your ideas, design preferences, placement options, and any other questions you may have. It’s an opportunity for you to collaborate and ensure your tattoo design is perfect. Our consultations are free with no obligation to book in for a tattoo. It is a great opportunity to see our space, meet your artist, and create a custom design that is unique and just for you. Your artist will work with you over the course of the consultation (approx. 1hr) and complete a design which he/she will superimpose on top of a photo of the body part that you would like to get tattooed. This digital mock-up will help you visualize your design before proceeding with a tattoo appointment. The free design consultation is a creative and collaborative experience between you and your artist. The entire process has been meticulously designed to successfully and accurately capture the client’s vision.
Upon arrival, you’ll sign a consent form and proceed to your artist’s station. The first half hour will be spent reviewing and finalizing your design, allowing time for any necessary adjustments. Next, your artist will apply a temporary stencil to your skin for placement and sizing approval. Once you approve the stencil, the artist will proceed with the tattooing process until the session is complete. For longer sessions we allocate time for breaks to eat and stretch your legs. There’s plenty of food vendor around the studio to choose from or you can bring your own meals. And as always, are incredible administrative staff is available to assist you with any questions or needs that may come up.
creating a comfortable experience for you. They will guide you through the process and offer tips for managing any discomfort.
We provide thorough aftercare instructions to ensure your tattoo heals properly and maintains its vibrancy. Following these guidelines, which include keeping the tattoo clean and moisturized, will promote a smooth healing process.
Proper aftercare is essential for optimal healing, helping to prevent infection, scarring, and fading. Our professional tattoo artists will give you detailed, easy-to-follow instructions to support your tattoo’s long-term health and appearance.
Yes, we have a portfolio of our artists’ previous work that you can browse in our studio. You can see a diverse range of tattoo styles and designs to get inspiration for your own tattoo.
Yes, our talented artists are skilled in tattoo cover-ups. They can transform old or unwanted tattoos into beautiful new designs that you’ll love.
Yes, to get a tattoo at Heartless Ink, you must be at least 18 years old. We strictly adhere to age restrictions and require valid identification as proof of age before proceeding with any tattoo service.
Absolutely! We welcome your own tattoo design ideas and encourage you to bring in as many reference photos as you can find. Whether you have a sketch or a digital image, our artists will work with you to create the perfect tattoo design.
All tattoos at Heartless Ink are custom-designed and tailored to the anatomy of the client, and therefore each piece is priced according to the size of tattoo, level of complexity, amount of detail incorporated into the design, and the artist’s rate. We believe in clarity and transparency, and our Free Design Consultations are designed to deliver just that. At the consultation, one of our elite artists will present you with a custom design along with a fixed price and number of hours or sessions required to complete the piece. Typically, smaller tattoos are priced per hour, and larger pieces are priced per session (full or half day). Please visit our pricing page here for more details.
No. We only do tattoos, and we do them exceptionally well.
To get a tattoo at Heartless Ink, you must be at least 18 years old. We strictly adhere to age restrictions and require valid identification as proof of age before proceeding with any tattoo service.
We are primarily an appointment-based studio, so we highly recommend scheduling your session in advance to secure your preferred time slot. This ensures that your chosen artist is available and fully prepared to meet your needs. While we do our best to accommodate walk-ins, our schedule is often booked months ahead, so we cannot guarantee availability. Walk-ins are processed on a first-come, first-served basis, and we appreciate your understanding.
Tattooing can cause discomfort, and the level of pain varies depending on the person and the location of the tattoo. While numbing creams are available, we do not recommend using them. Numbing creams can cause allergic reactions or skin irritations, and they may also alter the texture of the skin, making it more difficult for the artist to inject the ink properly. For the best results, we suggest discussing any concerns about pain with your artist beforehand so they can guide you through the process.
To ensure our clients respect our artist’s time and efforts, we require a non-refundable deposit to confirm your appointment for all tattoo sessions. We require a $100 deposit for tattoos of 1-3 hours, and $200 for half and full sessions. Each session requires a separate deposit. After your tattoo is done, your deposit is deducted from your tattoo’s final price. Consultations are complimentary and do not require a deposit.
We accept cash, credit/debit cards and Interac e-transfers as forms of payment for our tattoo services. Please have valid identification when using a credit or debit card. We also offer financing services through a 3rd party financing provider. Follow the link here to learn more.
Tattoo healing can vary depending on the size and placement of the tattoo, as well as individual healing abilities. Generally, it takes 2-4 weeks for a tattoo to heal completely. Follow this link to familiarize yourself with the best aftercare practices to ensure a quick and smooth healing process.
Touch-ups may occasionally be required due to a variety of factors. Sometimes, a tattoo might fade or lose ink during the healing process due to natural body responses or the location of the tattoo. Other times, fading can occur because the client didn’t follow the proper aftercare instructions. At Heartless Ink, if a tattoo requires a touch-up after healing, and it’s clear that the fading or ink loss wasn’t due to client negligence, we will provide the touch-up free of charge. However, if we determine that the tattoo didn’t heal well due to improper aftercare by the client, the touch-up will not be complimentary. To qualify for a free touch-up, you must have purchased and used our aftercare products, followed our aftercare instructions correctly, and contacted our front desk within 2 months of the date of your appointment. We will then ask you to please come to the studio or send in a few clear, well-lit photos and/or videos of the areas to be touched up and we will assess whether a touch-up is required and get back to you to book your appointment.
